Viewing Feedbacks As the Key to Continuous Growth Today’s economic climate has yielded a sharper focus on operational efficiencies such as reduced costs, improved processes and productivity - and new strategies for improving customer and employee loyalty and retention. With billions spent on CRM, HR and BI systems and operational infrastructure to guide growth and fuel efficiencies, companies are now turning their attention towards customers, employees and partners to help achieve and sustain growth. A recent Gartner report states that "enterprises with loyal customers generate profits up to 60% higher than those of competitors", a factor often overlooked in a thriving economy. But in challenging times, "customer analytics" quickly become a growing area of interest for organizations looking to gain competitive edge by improving the quality of their customer and brand experience.     Training Feedback Survey Employee Opinion Survey Customer Satisfaction Survey Product Feedback Survey Market Research Survey Course Evaluation Survey     What we can help you: · Create the Questionnaires · Deploy the survey on the web · Manage the responses · Provide a report of the responses collected     Survey Samples: Survey Samples: Respondents by Department Respondents by Level in Organization     Survey Results: Survey Results: Communication Goals Motivation Level for Company Success     Customer References: Perseus customers range from small corporations to global Fortune 500 enterprises, in a myriad of industries. Currently, over 18,000 customers worldwide entrust Perseus to manage their survey operations. Excerpt List of Customers by Industry Industry Company Education • National University of Singapore • National Technology University • University of Lampung (Indonesia) • Harvard University • Cornell • University of California • Stanford University     Electronics, IT Hardware & Software • Sony Electronics Asia Pacific • Canon Singapore • Hewlett-Packard • General Electric • Computer Associates • ABB Automation • IBM Corporation • Microsoft Corporation     Telecommunication • Singapore Telecommunications • Pacific Internet • Motorola • British Telecom • Verifone • Bell Atlantic     Financial Services • Credit Suisse Private Bank • Reuters • Chase Manhattan • Chemical Bank • MasterCard • GE Capital     Consumer Products • Coca-Cola • Siemens • Duracell • John Wiley & Sons • Proctor & Gamble     Government, Public Sector • Singapore Tourism Board • Infocomm Development Authority of Singapore (IDA) • US Navy • NASA • US Army • US Department of Defense • Federal Reserve Bank     Pharmaceutical, Chemical, Oil & Gas, Healthcare • National Healthcare Group • Petronas (Malaysia) • ExxonMobil Asia Pacific • Pfizer, Inc • Lehigh Valley Hospital • Johnson & Johnson • Glaxco • American Red Cross     Consulting & Market Research Services • Service Quality Centre • AC Nielsen • Dun & Bradstreet • Deloitte Consulting • Booz Allen Hamilton • Infosearch International     Others: Utilities, Logistics, Associations, Transportation • Singapore Airlines • SMRT • SBS Transit • Singapore HR Institute • Action for AIDS • Shell • Merck & Co. • Boeing • Volvo • DHL Worldwide     ........................................................................................................................................................................................ For assistance and details, please email to  enquiry@creaworld.com.sg

 

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